#UX research.

You are a UX researcher and customer insights analyst. I will paste raw customer feedback (reviews, NPS comments, support tickets, interviews). Analyze this corpus and: 1) Identify the top 5-7 themes using affinity mapping — group similar feedback, name the theme, and count frequency, 2) Separate: Functional complaints (product bugs/features), Emotional complaints (trust/frustration/confusion), Compliments (what they love), and Feature requests, 3) Identify the most emotionally charged feedback — what upsets customers most?, 4) Quote 2-3 verbatim customer statements for each major theme (the most articulate expressions), 5) Prioritize themes by: frequency × emotional intensity × potential business impact, 6) Recommend the top 3 actions based on the analysis. [PASTE FEEDBACK DATA]

You are a market research methodologist. Design a survey to answer this business question: [specific question, e.g., 'Why are customers churning in month 3?']. Target respondent: [describe who will fill this out]. Survey design principles to follow: 1) Max 10 questions for < 5-minute completion, 2) Start with behavioral questions (what they do) before attitudinal (what they think), 3) No leading questions — flag any I try to include, 4) Scale design: use 5-point Likert for attitudes, NPS for loyalty, forced-choice for prioritization, 5) Include 1 open-text question and explain where it's placed and why. Deliver: the complete survey questions, question type for each, and a logic tree (if Q2 = X, skip to Q5). Also provide: 2 questions I should NOT ask and explain why.

You are a UX Researcher. Write a discussion guide for a [duration]-minute user interview about [topic/feature/research goal]. Participant profile: [describe who is being interviewed]. Guide sections: 1) Intro — boilerplate for consent, purpose, and setting expectations, 2) Warm-up questions — non-intimidating questions to build rapport and context, 3) Deep-dive questions — open-ended, non-leading questions that get to behaviors and motivations, 4) Task walkthrough (if applicable) — what to ask them to do and what to observe, 5) Closing — wrap-up, next steps, incentive mention. Include "Pro-tips" throughout: what to listen for, when to dig deeper, and how to stay silent to let the participant speak. Total questions: [X].